Frequently Asked Questions
COVID-19 Information:
WHAT ARE YOUR COVID-10 PRECAUTIONS FOR EVENTS & FAVORS?
We follow all health and safety guidelines for preparing your cotton candy, whether it is for favor delivery or for your event. All our high touch, and food prep surfaces are sanitized before every event, and we provide sanitizer for our staff and guests. We require our on-site staff to serve with gloves, masks, and keep a safe social distance from guests when not specifically serving any individual. Should any of our staff develop symptoms of a cold, fever, or specific COVID-19 related symptoms, they will not be sent to any event or be involved in favor production until a negative COVID-19 test result is obtained and symptoms subside.
For your event we ask that you follow local guidelines, limit party sizes, and host the event outdoors. If your event is indoors, has a large number of anticipated guests, or does not follow general mask and distancing guidelines we may not be able to accommodate your request.
We hope you are all staying safe and healthy both physically and mentally as we all navigate this most challenging time. And we are looking forward to getting back to more of your events in the future!